General Data Protection Regulation

Information about Us

In connection with the general regulation of the European Union for the protection of personal data and entered into force the law of 25.05.2018 (also known as the GDPR).

"EGT MULTIPLAYER" LTD., with UIC: 204387984, with headquarters and address of management: Sofia Blvd. Tsarigradsko Shose No 135 A, (hereafter "EGT MP").

The contacts of our personal Data protection officer are:



Contact Phone: 0895/48-28-73

Personal Data protection officer: Rosana Alianova Gadzalova

Our attitude to your personal data:

"EGT MULTIPLAYER" LTD attaches great importance to the protection of personal data and collects and processes personal data only in compliance with the requirements of local and European legislation. The purpose of this "privacy policy" is to be informed about how we process your data and what personal data we would collect about you, for what purpose, term and respectively what your rights are.

The security of the data you have entrusted to us is very important to us. We therefore protect your data by applying all the appropriate technical and organizational means at our disposal to prevent unauthorized access, unauthorised or malicious use, loss or premature deletion of information.

What information do we collect and why?

We may collect personal data about you when you use our site or select our services and products. In most cases, we require your personal data for the purpose of concluding a contract, to comply with the legal obligation or to protect our legitimate interest. Of course, in some of our services, you provide us with this information yourself, choosing and agreeing to send us information about yourself. Without this data, we could not provide the relevant services. If you do not provide us with identification data, we could not conclude a product or service contract with you. Depending on the services you use, we may collect and process the following information about you:

General data to individualize you

  1. Three names, a single civil number or a personal number, permanent address

Information relating to contracts concluded between us and their implementation

  1. Contact details – contact address, telephone number and e-mail address.
  2. Letters and e-mails we receive from you in our communication.
  3. Recording from video cameras when you visit our commercial and administrative sites in order to secure our and your security.

The purpose of processing your data.

We process your personal data that we collect most often with the following purposes:

Processing of the data necessary for the conclusion or execution of a contract

  • Identification of the client through all commercial channels.
  • Preparation of tenders, contracts and all other accompanying documents. Managing and executing your orders.
  • Notifications related to our products and services.

Processing of the data necessary to fulfill our statutory obligation

  • For direct marketing for our products and services.

Data processing based on our legitimate interest

  • Performing CCTV in our commercial and administrative sites
  • E-mail addresses of clients and partners in order to inform the latest news and events and to validate the EGT MP as a leader in the sales of gaming machines.

Who we share your information with:

The EGT MP uses third parties to support certain contractual activities or to fulfil a legal obligation. We do not provide your personal data to third parties before we make sure that all technical and organizational measures to protect this data have been taken, and we strive to carry out strict control over this goal.

Part of the recipients of personal data may be:

  • Companies carrying out delivery, courier companies, external consultants and specialists, collector ski companies and law firms, banks, security companies, persons who award support equipment, software and hardware used for the processing of personal data by EGT MP, hosting companies and sales agents, etc.

The provision of personal data in some cases is mandatory in order to comply with our legal requirements, such as:

  • Regulatory authorities, incl. State commissions, institutions and agencies, NRA, NSSI, courts, prosecutor's Office, and others to whom we are obliged to provide personal data under the current legislation.

Use of a cookie on the site

EGT MP does not collect or process personal data through the functional cookies used by the company.

Processing of anonymised data

We process your data for statistical purposes, this means for analysis in which the results are only summarized and therefore the data is anonymous – for example, to present movement of large groups of people. It is not possible to identify a particular person from this information.

Why and how we use automated algorithms

We do not use automated decision-making tools.


EGT MP, takes measures to protect your personal data from accidental loss and unauthorized access, use, alteration or disclosure. There are policies and procedures designed to protect information from loss, misuse and unauthorised disclosure. We also take additional information security measures, including access control, rigorous physical protection and reliable data collection, storage and processing practices.

When we delete your personal data

We store all information that we have collected about you and we destroy it within statutory deadlines, and if there are none within the deadlines set by US and after final settlement of all our financial relations. We do not keep your data indefinitely.

In case of data protection, deadlines do not apply because we cannot identify you.

Transfer between countries

The transfer, storage and processing of personal data is secured by modern technical means. EGT MP will not transfer your data outside the European Union without complying with legal capabilities, and will put in place appropriate safeguards to preserve the confidentiality of your information.

Access, correction and withdrawal

At any time you may ask the EGT MP to provide you with information about the personal data collected and stored about you. You may also require that the EGT MP corrects, deletes or updates such personal data. EGT MP also provides your right to object and restriction of the processing of personal data, as well as your rights in automated decision-making.

You may at any time withdraw your consent to the collection, storage and use of your personal data against the EGT MP. However, the withdrawal will not affect the lawful data processed until the withdrawal.

Any part of your rights, such as erasure of data or objection to the processing, may be restricted by applicable laws.

Applications for access to information or for correction are submitted personally or by a person expressly authorized by you, by explicit written authorization. An application can be made electronically, in accordance with the Law on Electronic document and electronic signature.

We inform you that you are also entitled to a complaint about the way your data is processed to the supervisory authority of the Data Protection Commission, Sofia 1592, Bulgaria Prof. Tsvetan Lazarov " 2 or

Changes to this Privacy policy

This procedure for the protection of personal information can be changed over time. Such changes will come into effect immediately after their disclosure. Regularly reviewing this page ensures that you will always be aware of what information we collect, how and for what purposes the EGT MP uses it and under what circumstances (if any) we will share it with other countries.

If you have any questions regarding data protection, you can contact the EGT MP and our data Protection Officer – Rosana Alianova Gadzalova at the coordinates outlined above.

This privacy policy has been updated for the last time 22.05.2018.

Drafted the policy:

Personal Data Protection Officer – Rosana Alianova Gadzalova

Review and new update on date: 30.05.2019